Dad's Bar & Grill

Please review your personalized order carefully before submitting. At Broken Anchor Studio / Big Moo Creations, all custom and personalized items are created exactly as entered by the customer.

This includes:

• Dates (format and numbers exactly as typed)

For side 2 of the Legend Since Mug:
If you type: 2025 — your item will be created exactly that way.
If you type: 05302025 — your item will also be created exactly that way.

⚠️ We do not correct spelling, punctuation, grammar, formatting, or date styles unless specifically requested before production begins.

Please double-check all personalization details before placing your order, as Broken Anchor Studio / Big Moo Creations is not responsible for customer-entered errors.

Because each item is custom-made just for you, personalized items are final sale and cannot be returned or exchanged once production has begun.  Have any questions, please let a note at checkout for us to call or email you before we begin the process.

• Processing Time:
  • All personalized engraved orders typically require 3-5 business days for processing. This allows us to ensure your item is crafted to your specifications.
• Shipping Methods:
  • We offer various shipping options at checkout, including standard, expedited, and express shipping. Choose the option that best fits your needs.
• Shipping Costs:
  • Shipping costs are calculated based on the weight of the item, the shipping method selected, and your location. You can view the total shipping cost during checkout.
• Delivery Time:
  • Once your order is shipped, delivery times will vary based on your chosen shipping method:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1-2 business days
• Tracking Your Order:
  • Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress.
• Damaged or Lost Items:
  • If your item arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will assist you in resolving the issue.

If you have any questions about your order or need assistance with shipping, feel free to contact our customer service team gifts@brokenanchorstudio.com or call 352-362-5254. Thank you for choosing our personalized engraved products!

We want you to love your purchase! At Broken Anchor Studio / Big Moo Creations, every item is handmade with care and attention to detail. Because our products are handmade and many items are personalized, all sales are final.

We do not accept returns or exchanges on any items, including homemade dog treats and personalized products unless:

• Eligibility for Returns:
  • Personalized or custom-engraved items can only be returned if there is an error on our part (e.g., spelling mistakes or incorrect designs).
• Return Window:
  • You have 30 days from the date of delivery to initiate a return. Items must be unused and in their original condition.
• Damaged or Incorrect Orders
  • If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and a photo of the item so we can make it right.
• Personalized Items
  • Personalized and custom items cannot be returned or exchanged once production has begun. Please review all spelling, colors, and customization details carefully before placing your order.

 

• Refund Process:
  • Once we receive the returned item and verify its condition, we will process your refund within 5-7 business days.
• Shipping Costs:
  • Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
• Exchanges:
  • If you would like to exchange your item for a different design or personalization, please contact us, and we’ll guide you through the process.

Questions or Concerns

Customer happiness is important to us! If you have any questions about your order, please reach out and we will do our best to help. Gifts@brokenanchorstudio.com or call 352-362-5254.

• Main Design - The Man, The Myth, The Legend - 

• When choosing handle on the right or left, think about who you want the image facing when you hold your mug.

• Handle on the Right = When you hold the mug in your right hand, the image will face you.
• Handle on the Left = When you hold the mug in your right hand, the image will face outward so others can see it.

• Example:
  ☕ Right-handed and want to enjoy seeing your design while you sip? → Choose Handle on the Right
  ☕ Right-handed and want to show off your design to everyone in front of you? → Choose Handle on the Left

  Left-handed? Just reverse it!

  Quick tip: Think about how you normally hold your beer mug and decide — do you want the design facing you or showing it off?  

See sample picture for an example of handle placement and image direction.

 

Extra-Large 26.5 oz. Capacity – Perfect for your favorite cold beverages on game day.

Heavy-Duty Glass Construction – Built with thick, durable glass for a premium feel.

Comfortable Handle – Easy to hold, even when the mug is full.

Personalized Just for You – Add names, team logos, dates, player numbers, or custom artwork.

Crystal-Clear Finish – Showcases your custom design beautifully.

Great Gift Idea – Ideal for coaches, players, sports fans, dads, groomsmen, and team celebrations.

Keepsake Quality – A lasting reminder of championships, tournaments, and special achievements.

Versatile Use – Perfect for beer, soda, iced tea, water, or your favorite game-day drink.